Last updated: May 2025

Element Shopfitting ("we", "our", or "us") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, store, and protect your personal information.

1. What Personal Information We Collect

We may collect the following types of personal information:

• Full name

• Email address

• Phone number

• Business or project details

• Billing or invoicing information

• Any other information you choose to provide via our forms, email, or phone

We may also collect non-identifiable data through cookies and analytics tools.

2. How We Collect Information

We collect personal information when you:

• Contact us via our website, email, or phone

• Fill in a contact form or submit an enquiry

• Interact with us on social media

• Provide us information during a project or consultation

• Use our website (through cookies and analytics)

3. Why We Collect Your Information

We collect your information to:

• Respond to enquiries and provide quotes

• Deliver and manage projects

• Send invoices or request payments

• Communicate updates, support, or marketing (only with your consent)

• Improve our services and website experience

4. How We Store and Protect Your Information

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. This includes secure storage systems, password protection, and limited staff access.

5. Disclosure to Third Parties

We do not sell your information. We may share it with:

• Trusted contractors and trades involved in your project

• Our accountant or bookkeeper

• Legal or regulatory bodies if required by law

We ensure all third parties handle your information securely and in accordance with privacy obligations.

6. Cookies and Analytics

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyse website traffic. You can disable cookies in your browser settings.

7. Access and Correction

You may request access to the personal information we hold about you. If it’s incorrect, outdated, or incomplete, we will correct it upon request.

To make a request, contact us via the details below.

8. Contact Us

If you have any questions or concerns about this policy or how we handle your personal information, please contact:

Element Shopfitting
Email: admin@elementshopfitting.com
Phone:  07 5633 4609
Address: 4/36-38 Central Drive, Burleigh Heads QLD 4220

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.